How Privacy Works Around Your Wallet
Our Privacy Policy connects each data use to a clear account task. When you create an account, we use your submitted details and phone verification status to establish access and protect the account from unauthorised changes. When you use DANA, OVO, GoPay or QRIS, we keep
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the payment reference and status needed to match your cashier request, investigate a missing receipt or confirm a reversal. Bank transfer and virtual account records may also be retained for reconciliation. We do not describe local eligibility beyond the rule that access depends on local law.
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To ask how a record was used, contact our account help route from the support area and include the relevant transaction reference.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.